Shipping policy

Local delivery

Free local delivery is available for orders over $80 within the Washington metropolitan area. For orders under $80, we charge $20 for local delivery.

Deliveries are made from 1PM-9PM on SATURDAY & SUNDAYS ONLY. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival. 

In-store pickup

You can skip the shipping fees with free local pickup at 7375 Executive Pl Lanham, MD 20706. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1-2 hours the same day. We will send you an email/SMS when your order is ready along with instructions. 

Please have your order confirmation email with you when you come.

How do I check the status of my order?

When your order has shipped, you will receive an email/SMS notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 2-5 days of receiving your shipping confirmation email, please contact us at scopez.bodiedxri@gmail.com with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

Express Shipping is not available for P.O. Boxes and APO/FPO addresses.

Standard Return Policy

With our simple returns process, you can shop online worry-free.

If something doesn’t work out, you can send most items back within 30 days of delivery.*
 

  • Start the return process within 30 days of receiving your item.

  • Product must be in new or unused condition, with all original product inserts and accessories.

  • Shipping costs will be the responsibility of the customer in cases of buyer’s remorse returns, such as an item didn’t fit, didn’t like the color/quality, changed your mind, ordered by mistake, bought it somewhere else, etc.

  • We will refund the full cost of the merchandise and shipping charges if the return is a result of our error or defective product.

  • Ship the product as soon as possible so it arrives at our facility within 30 days  of receipt of the item.

  • We inspect all returned items and will refund you based on the condition of the item. We award a partial refund for opened or used products.

How to Return an Item

Log into your account to begin our return initiation form to receive your shipping label and return instructions. Don’t have an account? Email scopez.bodiedxri@gmail.com for our step by step guide.

Defective Product and Returns Due to Our Error

If there are mistakes with your order, or products arrive defective/damaged at the time of receipt, we’ll make it right by:
 

  • Sending you replacement parts or accessories

  • Replacing the product or

  • Issue a refund** 

  • And we’ll also cover the cost of any return shipping

  • If the product is not defective, return shipping fees will apply and/or a partial refund may be issued